Refund Policy

Last updated: June 2026

This page is available in several languages. In case of any discrepancy between a translation and the English version, the English version prevails.

1. 14-Day Conditional Refund Policy

We offer a 14-day conditional money-back guarantee to protect against non-functional software. If KanuniLabs PivotGrid has a critical issue that our support team cannot resolve, you may request a refund within 14 days of your purchase. "Change of mind" or "project cancelled" reasons do not qualify for a refund.

2. Expiration vs. Refund

It is important to understand the difference between a subscription expiring and receiving a refund. Expiration means you keep what you have but stop getting updates. A refund means your license is completely revoked.

3. Legal Requirements After Refund

Termination of Legal Distribution Rights (Most Critical Point): You can no longer distribute, sell, or host applications containing our components on live servers. Keeping the libraries in your code after a refund is a violation of the EULA and copyright law. Watermark and Console Warnings: Your License Key will be invalidated. If you continue to run the packages in your project, a license validation error will appear in the browser's developer console, and "Unlicensed" watermarks will appear on the screen. Support & Updates Terminated: Your access to the priority technical support system and the right to download newly updated versions will be immediately disabled.

4. Expiration vs Refund Comparison